Terms of Service
Last Updated: December 2, 2024
IMPORTANT – PLEASE READ CAREFULLY
These Terms of Service ("Terms") govern your access to and use of the websitewww.airout.ca ("Website") and the products and services offered by AirOut Naturals Inc. ("AirOut," "we," "our," or "us"). By accessing or using the Website, placing an order, or otherwise engaging with our services, you ("User," "you," or "your") agree to be bound by these Terms, our Privacy Policy, and any other terms referenced herein.
If you do not agree to these Terms in their entirety, you are not authorized to use the Website or our services.
Website Use
The Website is intended for individuals who are at least 18 years old or the legal age of majority in your jurisdiction. By using the Website, you confirm that you meet these requirements. If you are accessing the Website on behalf of a minor, you affirm that you are their parent or guardian and accept these Terms on their behalf. You agree to use the Company’s website only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use of the website.
User Conduct and Restrictions
You agree to use the Website and our services responsibly and in compliance with all applicable laws. Specifically, you must not:
-Use the Website for unlawful purposes, including fraud, harassment, or intellectual property infringement.
-Interfere with the security, functionality, or performance of the Website.
-Scrape, copy, or misuse content from the Website without authorization.
-Upload harmful software, such as viruses or malicious code, to the Website.
We reserve the right to suspend or terminate your access to the Website for any violation of these Terms.
Privacy and Personal Information
Your use of the Website is subject to our Privacy Policy, which outlines how we collect, use, and protect your information. By using the Website, you consent to the practices described in the Privacy Policy.
Product Orders and Payments
By placing an order through the Website, you agree to the following:
-Order Acceptance: All orders are subject to acceptance by AirOut. We reserve the right to cancel or refuse any order at our discretion.
-Pricing: Prices are listed in Canadian Dollars (CAD) and are subject to change without notice.
Payments: Payment must be received in full before an order is processed. Accepted payment methods are outlined on the Website.
Free Product Offers
Free AirOut Spray Offer:
What You Get: 1 x 30ml AirOut SPORT spray bottle ($10 value) — Just cover shipping costs.
How To Claim Your Free Offer Visit: https://go.airout.ca/free30ml
Terms Of Free Offer:
-Offer valid only for new AirOut customers.
-Only one free bottle per household.
-Offer valid while supplies and inventory lasts.
-Only available for Canadian residents with a Canadian shipping address.
-Free pickup is available in Vancouver, BC.
-The Company reserves the right to retract the offer at any time.
-Free promotional bottles are not eligible for returns, exchanges, or refunds.
-AirOut Naturals Inc. reserves the right to retract or modify this offer at any time without prior notice.
Shipping and Returns
-Shipping: Shipping fees, delivery estimates, and applicable policies are detailed during the checkout process. AirOut is not responsible for delays caused by third-party carriers.
-Returns: Eligible returns are accepted within 90 days of purchase. Refunds will be issued to the original payment method.
Guarantees & Warranties
90-Day Satisfaction Guarantee (on Paid Purchases):
If you are not satisfied with your AirOut odour eliminator spray, you can request a full refund. To claim the refund, send an email to [email protected] detailing your concern. Delivery, Shipping, and handling costs are non-refundable.
2-Year Warranty (on Paid Purchases):
This warranty covers defects in materials or workmanship of the spray liquid and bottles.The warranty is valid only if instructions for proper storage and use are followed. Conditions:AirOut contains natural ingredients, which may degrade if the product or bottles are exposed to sunlight, heat, or air. Keep caps securely on bottles at all times to maintain product quality.
Intellectual Property
All content on the Website, including text, graphics, logos, and product information, is the property of AirOut and is protected under copyright, trademark, and other applicable laws. You may not reproduce, distribute, or otherwise use our content without prior written consent.
Product Usage:
AirOut is made with hypochlorous acid and is designed to be used as a topical spray.Avoid spraying directly into eyes or ingesting. No medical attention is required if exposure occurs.
Storage Instructions:
Store AirOut in a cool, dark place (temperature range: 5˚C - 25˚C).Do not freeze AirOut. Ensure caps are kept on bottles at all times to prevent exposure to air.
Bottle Specifications:
AirOut bottles are specifically designed with components to extend the life of the spray.Always use AirOut-branded bottles to ensure proper functionality.
Fabric Testing:
Always test AirOut on fabrics before use to avoid potential color fading or material damage.
Disclaimers and Limitations of Liability
-Product Disclaimer: AirOut products are intended for cleaning and odour elimination purposes only. Results may vary.
No Warranties: The Website and products are provided "as is" without any warranties, express or implied.
-Liability: To the fullest extent permitted by law, AirOut is not liable for any damages arising from your use of the Website or products, including indirect or incidental damages.
Dispute Resolution
All disputes arising from these Terms or your use of the Website or products will be resolved through binding arbitration conducted in Vancouver, British Columbia, unless otherwise required by law.
Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with the updated date. Continued use of the Website constitutes acceptance of the revised Terms.
Governing Law
These Terms are governed by the laws of the Province of British Columbia, Canada, without regard to conflict of laws principles.
Contact Information
If you have any questions or concerns about these Terms, please contact us:
AirOut Naturals Inc.
1193 Grant Street, Vancouver, BC, V6A 2J7
Email:[email protected]
Website:www.airout.ca